Refund policy

Thank you for choosing to shop at Heavenly Scented by BRI small business. We handcrafted our skin and body care products with love and care and with high-quality ingredients to ensure your beautiful skin will be well moisturized and nourished. We pray that you will be very satisfied with our products but due to the personal and sanitary nature of skin and body care products, all sales are final. For this reason, we ask that you only order what you know you will use (i.e. one bar of soap instead of five at a time) and if you have not tried our products yet, we ask that you order small (i.e. one bar of soap or a 1 or 2 oz jar) or sample products on your first order. 

Although all purchases of skincare products from Heavenly Scented by BRI are NON-RETURNABLE AND NON-REFUNDABLE, if you are not completely satisfied with your order, we ask that you email us at brianasmalls@livingtheblessedoflyfe.com, with your questions, comments, or concerns, as we will handle these matter on a case-by-case scenario.

If you received the WRONG ITEM ORDERED or your order is DAMAGED upon receiving (i.e. a jar is cracked or soap is broken), please contact us within 48 hours of delivery with your order number, description of the issue, and a clear photo of the product packaging and contents for a replacement at no additional cost or a store credit towards a future purchase. 

Please reach out to us at email: brianasmalls@livingtheblessedoflyfe.com. We will reply within ONE business day.